A modern twist on women's classic fashion and accessories.
Premium-quality clothing and accessories with a classic flair.
Original silk apparel for women's and men's year-round comfort.
Women's & men's fine clothing, brand-name shoes, scrumptious food & savvy gifts.
An energetic mix of clothing, shoes & accessories for play, travel, work or just hanging out.
Shop Fashion Values for Women, Men and Home.
Style, Comfort and Value!
Timeless women's apparel and shoes in famous and exclusive brands.
Quality women's apparel, shoes and accessories at unbeatable value.
Stylish, affordable women's fashion, footwear and accessories serving sizes 14 to 28.
Creative inspiration for the home.
Products that make life easier: problem-solvers for in and around the home.
Helpful products for a full, independent life at any age.
Comfort. Safety. Independence
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A modern twist on women's classic fashion and accessories.
Beauty, wellness and beyond . . . helping women look and feel great at any age.
Quality women's apparel, shoes and accessories at unbeatable value.
Blair Online Catalog - Fashion Values for Women, Men & Home
Classic womens apparel in Misses, Petites and Women's sizes.
Helpful products for a full, independent life at any age.
Haband Clothing Catalog | Clothing Online for Men & Women
Creative inspiration for the home.
Endless Options for Active Living - Women's & Men's Clothing, Home, Health, Beauty & More
Women's & men's fine clothing, brand-name shoes, scrumptious food & savvy gifts.
Timeless women's apparel and shoes in famous and exclusive brands.
Save big with clearance prices on all of our brands.
An energetic mix of clothing, shoes & accessories for play, travel, work or just hanging out.
Products that make life easier: problem-solvers for in and around the home
Premium-quality clothing and accessories with a classic flair.
Stylish, affordable women's fashion, footwear and accessories serving sizes 14 to 28.
Original silk apparel for women's and men's year-round comfort.
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The Tog Shop
Customer Service> Return & Exchange Policy
Tog Shop | Customer Service

Customer Service

Returns & Exchanges

Product Returns

Satisfaction Guaranteed! There are no time limits on returns at Tog Shop. If you're not 100% pleased with your purchase, we'll gladly provide an exchange or refund your purchase price (excluding discounts, and shipping and handling charges) for items returned in their original condition within 90 days after you receive them. Refunds will be made in your original form of payment. For products returned in original condition after 90 days of your receipt, you will receive a merchandise credit certificate equal to your original purchase price (excluding discounts, and shipping and handling charges) which will be good towards a future purchase at Tog Shop. The following policies may also apply: Unless defective or damaged in shipment, items marked with an (H) in the catalog and on our website cannot be returned. These products include those such as intimate apparel, certain third party branded goods, and health and personal care items. Products that are customized, monogrammed or perishable cannot be returned unless defective or damaged in shipment. Return of larger items may be subject to a restocking, return delivery and/or shipping and handling charge, except where prohibited by law. To return or exchange an item, follow the instructions on the packing slip enclosed with your order. Please call our Customer Service Department at 1-800-367-8647 or visit togshop.com/returnpolicy for complete details, or for assistance in returning or exchanging your purchase.

The return form is located at the bottom of your invoice. Please complete your return information including the reason for returning. If you cannot locate your invoice, you can simply print a copy by clicking My Account and selecting Order History.

You may use your original packaging material to make your return. Please be sure to remove any labels affixed to the package or cover the original address label to avoid any confusion. You have two options to make your return.

Option 1 - Use our Returns label - Your most convenient return option. You pay nothing up front. When your return is received, we will deduct a charge of $9.99.
Option 2 - Return on your own using the delivery service of your choice to the address listed below. For your protection, please return by insured mail and be sure to save your receipt for your records.

The Tog Shop
100 Murray Drive
Warren, PA 16368

Please allow 1-2 billing cycles for credits to process on your credit card. If you have requested an exchange, you will be refunded for the return and charged for the exchange upon shipment.

If you have further questions concerning a return or exchange, contact us at CustomerService@togshop.com or call us toll-free at 1-800-262-8888. Customer Service is open 9AM-midnight(EST) Monday-Saturday.



Gift Returns

To return merchandise you received as a gift, please forward your package to:

The Tog Shop
Attn: Mrs. Presents
100 Murray Drive
Warren, PA 16368

Please include the following information when making this return.

Your name, address and phone number.
If you would like a cash refund or if you wish to place an exchange.
If the order is an exchange, please include any additional monies, if due.
To make the return, you may use the Return Label included in your package. We will deduct from your refund a fee of $9.99 for the returned items if you decide to use this service.

You may choose any shipper to make your return but strongly encourage insuring this package.

By following these instructions, the gift giver will not be made aware of your return.